Implementation of Change Management

Change in truth is basic in life. The reality of the complexity and vagrancy in the environment (exterior or internal) is that organisations and folks are regularly being pressurised to change in just one sort or the other. Change could be rapid or sluggish, perceptible and imperceptible, minor or substantive.

Vecchio (2006) in a tone of finality submitted that all organisations (no matter if profit or nonprofit, navy or mutinational companies) have no preference but to change so as to retain up with the pressure from the surroundings (internal and external). It is a powerful scenario of “change or die” (Vecchio, 2006:365).

Pressures to change can be obvious or implicit. Supervisors are predicted to anticipate and immediate change approach so that corporations can profit from it. Infact Pantea (n.d) of the University of Aard,Romania instructed that underlying the Lewin’s Change Method model is that the change course of action inevitably consists of a finding out experience as properly as the expediency to abandon the “present attitudes, behaviours, or organizational methods”.

The forces of change can in some cases be daunting and could possibly incorporate forecast of shifting economic disorders, altering consumer preference, technological and scientific elements, globalisation and levels of competition, and final but not the the very least, adjustments in authorized landscape.

Reaction to the forces of change may need strategic change or operational change. Strategic change is organizational extensive and has to do with organizational transformation. Although strategic change has a extensive term aim, operational change has rapid influence on performing arrangement in a component of the corporation. Operational change focuses on elements like new techniques, methods, buildings or technological know-how. Organizational change can be static (Lewin’s model) or dynamic (Continuous Change Method Model).

Change management calls for strategic thinking and planning, good implementation and stakeholders session. The change sought after should be realistic, attainable and practical.

Lewin’s check out of the change system presents us with a tool or model of ascertaining the need to have for change, its implementation and monitoring. (Lewin, 1951). Armstrong (2006) identifies a plethora of change designs which includes these of Bechard (1969), Thurley (1979), Quinn (1980), and Bandura (1986).

Lewin’s process model of planned change has the next fundamental assumption:

1. Change course of action entails new discovering as perfectly as a paradigm change from current attitudes, behaviours and organizational tactics.

2. Incidence of change is predicated on the existence of inspiration to change. This is crucial in change process.

3. Individuals are central to organizational changes. Regardless of what the variety of change preferred at the finish of the day it is the individuals that is the target of change.
4. Deisirability of the goals of change on the other hand intensive does not preclude the existence of resistance to change.

5. If change need to be effective, new behaviours, attitudes and organizational procedures have to be reinforced.

Lewin’s prepared model of change includes of three methods explained as unfreezing, change and re freezing. At the unfreezing stage, there is want to develop awareness to change. The equilibrium that supports the existing methods, behaviours and attitudes must be altered.

Information assortment may be needed at this phase for further more evaluation so that the have to have for change may be obvious to all. At the switching stage the aim is to completely transform individuals, framework, undertaking and know-how as indicated in Vecchio (2006: 373). The refreezing stage necessitates that assessment of final result be carried out with a view to making important modifications.

New responses could be developed based mostly on the new info received. Reecho (2006:374) has determined forces of resistance to change to consist of: worker wishes for safety, contentment with the status quo, slender power of change, group inertia, threatened abilities, threatened electrical power, and alterations in useful resource allocation.


Adeshina Adeleke and company includes of a team of pros specialising in residence companies it is a single line company with headquarters in Lagos Nigeria. Adeshina Adeleke and company has branches in Abuja and Porthacourt, Nigeria and has developed competencies in Agency, Valuation and Facility Management.

It has a diversified and nonetheless a cohesive workforce. Its workforce range is in terms of gender and ethnic groupings. The company has flat and nonetheless optimally centralised framework. At the apex of the construction is the Principal Advisor who is the Main Executive Officer.

Subordinated to it are the units/ branch heads. It has a powerful and strategy ally society. In terms of strategic grouping, the agency falls within the SME group and work inside of the services segment of the home industry.

Adeshina Adeleke and company is afflicted by forces of change both of those in a systematic and unsystematic perception. The existing economic downturn has a excellent impact on the Nigerian financial system ensuing in deficiency of liquidity in the house sector. The result of illiquidity is large property inventory for sale and to let inside of Adeshina Adeleke’s residence bulletin.

Sales and letting are down and continuously for a quarter.Sales groups could not satisfy their targets. The consequence of the performance variance assessment brought on a want for strategic and operational change on the aspect of the firm. As a agency, we were being caught off guard as the scenario we found ourselves in was in no way predicted.

Management felt a have to have to maximize sales and profitability and also to reposition the firm by way of needed transformation. While at the time, we were neither guided nor constrained by any model in controlling the preferred change, it would be valuable to undertake Lewin’s prepared change course of action to analyse Adeshina Adeleke and firm’s change management method.
To kickstart the freezing phase the management of the company created an awareness of the need to have to change, very first among the the management workers and afterwards between the sales groups. Efficiency benefits for 3 months were being mentioned and analysed at management meeting.

Management as a total was designed to comprehend the emerging pattern and be sensitised on the have to have for a turn all-around. Subsequently a management employees was mandated to meet up with the sales groups and center degree professionals to educate them on the firm’s predicament and the require to create a perception of urgency for change.

As soon as a consensus was crafted on the urgency of the require for change, a management and staff committee was constituted to appear in depth at the firm’s predicament with a view to proffering alternatives. The committee’s advice contain the subsequent:

• Wider consultations with the rank and file so as to market the change to the greater part of staff particularly the influential kinds who are capable of making a coalition to resist the change. It is significant that this kind of teams be built to collaborate in the change process.

• Sales team users be sent on education to obtain even more competencies in marketing especially on selling through economic down convert.

• Abuja branch supervisor be replaced with Porthacourt branch supervisor who has been earning waves in Porthacourt.

• A 3rd of the sales workforce associates be produced to work on commission basis to minimize the overhead specifically throughout changeover period.

• That networking and cold phone calls should really acquire a paramount position in advance of media marketing campaign

• That our media marketing campaign ought to be sustained.

• That an interventionist or a change agent must be authorized to guide the change.

Report of the committee was adopted and an HR practitioner was appointed to direct the change. Suffice it to say that we are still in the shifting stage of the undertaking. Sales personnel are in and out of coaching equally out and in-plant. Consultation is on going regarding these to be converted into commission dependent staffs.

A committee is wanting into our business system and value chain actions with a perspective to reducing non effective functions. Contributions of strategic business units are also being seemed into so that decisions could be taken on their relevances.

Performances of associates of our strategic group are becoming analyzed with curiosity. Our IT division is searching into the probability of significant deployment of Ecommerce answers for elevated performance.


The business is however to get into the refreezing stage, rather it is nevertheless in changeover. Time will inform irrespective of whether people measures are truly worth the hassles and no matter if new awareness will outcome.

I am of the opinion that the change job presents opportunity to mine info from all elements and components of the organization further more investigation and conclusion generating. It does look the change undertaking is slanted towards financials than the human factor that ultimately make the change come about.


1. Armstrong, M., (2006) A Handbook Of Human Useful resource Management Follow, 10th Ed, Kogan Site. London.

2. Bandura, A, (1986) Social Boundaries of Believed And Action, Prentice- Hall, Eaglewood Cliff, NJ. In Armstrong, M., (2006) A Handbook Of Human Resource Management Exercise, 10th Ed, Kogan Page. London.

3. Beckhard, R,. (1969) Organization Advancement: Strategy and Models, Addison-Wesley, Reading through, MA.

4. Lewin, K (1951) Discipline Idea in Social Science, Harper & Row, New York. In Armstrong, M., (2006) A Handbook Of Human Resource Management Exercise, 10th Ed, Kogan Web page. London

5. Pantea, M.I.I.V.V (n.d) “Controlling Change In Corporations. Aard College, Arad, Romania.

6. Quinn, J.B, (1980) “Controlling Strategic Change”, Sloane Management Overview, 11(4/5), pp 3-30. In Armstrong, M., (2006) A Handbook Of Human Useful resource Management Observe, 10th Ed, Kogan Page. London

7. Thurley, K (1979) Supervision: A reappraisal, Heinemann, London. In Armstrong, M., (2006) A Handbook Of Human Resource Management Exercise, 10th Ed, Kogan Site. London.

8. Vecchio, R.P (2006). Organizational Behaviour: Core Ideas. 6th Ed, Thomson South- Western